Customer Support & FAQ's

At Revellyn, we’re here to support you every step of the way. Whether you need help choosing the right size or have questions about your order, you can count on us.

Contact Us

• Email: customersupport@revellynlc.com  (check your spam folder for replies) or Contact Us form.
• Support Hours: Monday – Friday, 9 AM – 5 PM CST
• Response Time: Within 24 hours

 

Placing an Order

• Browse, select your size, and add items to your cart.
• Checkout securely — you’ll receive an order confirmation email shortly after purchase.

 

Payment Methods

We accept all major credit cards, Apple Pay, PayPal, and Shop Pay for a smooth, secure checkout.

 

Promotions & Discounts

Get exclusive offers by:

• Subscribing to our email list
• Following us on Instagram @revellynlc
• Following us on Facebook @Revellyn

 

Shipping

All orders are proudly shipped from the U.S.

• Standard Shipping: 3–7 business days
• Free Shipping: On U.S. orders over $100
• Once shipped, you’ll receive a tracking number via email.

For full details, see our Shipping Policy.

 

Returns & Exchanges

We accept returns within 14 days of delivery for unworn, unwashed items with original tags.

To start a return:

Email customersupport@revellynlc.com with your order number.

• Refunds: Processed within 5–7 business days after receipt.
• Exchanges: Treated as a new order after the original item is returned and approved.

For more information, view our Return & Refund Policy.

 

Order Issues

If there’s a problem with your order, we’ll make it right:

• Wrong item received: Contact us within 5 days of delivery.
• Damaged item: Email photos and your order number.
• Missing package: Reach out — we’ll assist with carrier investigations.

 

Your Account

Creating an account gives you faster checkout, wishlists, and full order history.

• Forgot Password? Use the “Forgot Password” link on the login page.
• New Customer? Create an Account
• Existing Customer? Log in 

 

Size & Fit Guide

Each product page includes sizing notes and fit tips. For more guidance:

• Check the size chart on each brand’s page.
• Contact us for personalized fit support.

Our Promise

Revellyn Lifestyle Collective is built for women who value intentional, confident living. Every piece is thoughtfully curated to elevate your everyday and simplify your style.